Frequently asked questions

Do you ship from the US?

Yes. In-stock items ship from our US warehouses. Orders placed on business days are dispatched within 48 hours, and standard delivery typically arrives within 3-7 business days.

Do you offer a warranty?

Boards carry a 12-month limited warranty against manufacturing defects; contact support with your order number for claims.

Can I order a custom size or logo?

Custom sizes and printed logos are available for bulk orders; contact us with your artwork and quantity for a quote.

Can I buy in bulk for my company or school?

Yes. Volume pricing is available in our Business Procurement Zone. We do not accept purchase orders or issue invoices — all orders are paid online at checkout.

Are your whiteboards magnetic?

Our glass boards and mobile whiteboard stands accept standard magnets where specified; each product page lists whether the surface is magnetic.

Do wall stickers damage paint when removed?

On properly cured latex-painted walls they peel off cleanly. On delicate paint, warm the surface with a hairdryer while peeling slowly.

Do you offer free shipping?

Standard shipping is free on US orders over $200. Below that, flat rates apply: $5 on orders under $50, $8 on $50–$99.99, and $10 on $100–$200. All orders ship from our US warehouse.

What is your return policy?

You have 30 days from delivery to request a return. Items must be unused, in their original packaging, and in resalable condition. Return shipping costs are the customer’s responsibility. Email zhidianoffice@gmail.com with your order number to start a return.

  • Free shipping over $200

    Free standard shipping on US orders over $200. Flat $5–$10 below that, dispatched from our US warehouse.

  • Ships within 48 hours

    Orders placed on business days leave our warehouse within 48 hours.

  • 30-day returns

    Return unused items within 30 days of delivery. Return shipping is paid by the customer.

  • 12-month warranty

    Every board is covered by a 12-month limited warranty against manufacturing defects.